Reference

Your Rights and Our Legal Commitments

Q: How can I get a copy of my personal data?

Email legal@77dragon.xyz with the subject line 'Data Access Request' from the address linked to your account. After identity verification we deliver a structured data export within 3 business days.

77dragon operates under a clear set of legal obligations designed to protect your account, your data, and your transactions — access and eligibility depend on local law.

Terms of UsePrivacy PolicyCookie PolicyDANA, OVO, GoPay, QRISIndonesia-Specific Clauses

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What Our Legal Terms Actually Cover

77dragon Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms of use define the conditions under which you may access the platform, including age eligibility, account ownership rules, and acceptable use — all of which depend on local law in Indonesia. The privacy policy explains precisely which data we collect when you register, deposit

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via DANA or OVO, or contact our support team. The cookie policy details the session tokens and analytics tags placed on your device. Payment references in these documents specifically name DANA, OVO, GoPay and QRIS as the local rails we process, so any clause about transaction
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disputes applies directly to those methods. We update these documents when regulations or our technical setup change, and we notify you via the email address linked to your account before any material revision takes effect.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about any clause in our terms, a data access request, or a dispute related to a transaction via GoPay or QRIS, our dedicated legal support channel is available every day from 08:00 to 23:00 WIB. Reach us through live chat on the site, by email at [email protected], or through the in-account messaging tool under Account Settings — Help Centre. Response times for formal legal and data requests are within 3 business days.

Team online

Live Chat

Available daily from 08:00 to 23:00 WIB. Start a conversation directly from the Help Centre tab inside your account. Ideal for clarifying specific clauses or terms quickly.

Email — [email protected]

Send formal data access requests, account-deletion requests, or written disputes here. We acknowledge receipt within 24 hours and resolve within 3 business days.

In-Account Messaging

Navigate to Account Settings — Help Centre to submit a ticket tied to your account ID. This keeps all correspondence linked to your record for accurate case tracking.

DATA & ACCOUNT SECURITY

How We Handle Your Data and Account

Security and transparency are not abstract promises — here is exactly how 77dragon manages your information, from the moment you register to the point at which you may request deletion.

Data Collection Scope

We collect your registration details, device identifiers, and transaction records for DANA, OVO, GoPay and QRIS deposits. We do not collect payment card numbers directly; those are handled by the payment gateway at the point of transaction.

Cookie Use

Session cookies keep you logged in during a browsing session. Analytics cookies measure which lobby sections you visit most. You may decline non-essential cookies via the banner shown on your first visit without losing core account functionality.

Account Security

Your account is protected by email-verified login and two-factor authentication available under Security Settings. We store passwords using one-way hashing; our team cannot view or recover your password, only reset it through your verified email.

Data Retention

Transaction records are retained for five years to comply with applicable financial regulations. Profile data is held while your account remains active. After a verified account closure request, non-financial profile data is deleted within 30 days.

Your Access Rights

You may request a copy of all personal data we hold about you at any time by emailing [email protected]. We will deliver a structured, machine-readable export within 3 business days of identity verification.

Requesting Changes or Deletion

To correct inaccurate data or request full account deletion, submit a ticket via Account Settings — Help Centre or email our legal address. Deletion requests are processed within 30 days, subject to mandatory financial record retention rules.

Common Legal Questions from Our Users

These are the questions we receive most often about our terms, privacy practices, and account rights. If your question is not covered here, reach us at [email protected] or via live chat between 08:00 and 23:00 WIB for a direct answer.

Yes — access and eligibility depend on local law. We recommend you confirm that using online gaming services is permitted under the regulations applicable to your location in Indonesia before opening an account.

Email [email protected] with the subject line 'Data Access Request' from the address linked to your account. After identity verification we deliver a structured data export within 3 business days.

Yes. We retain records of all transactions — including those via DANA, OVO, GoPay and QRIS — for five years to meet applicable financial compliance requirements. These records are included in any data export you request.

You may request full account deletion through Account Settings — Help Centre or by emailing us. Non-financial data is deleted within 30 days. Transaction records are retained for five years as required by financial regulations.

We notify you by email to the address on your account before any material change takes effect. Minor editorial updates may not trigger a notification, but the current version is always accessible from the footer of every page on the site.

Open a support ticket via Account Settings — Help Centre and include your transaction reference number and amount. Our team reviews QRIS and GoPay dispute cases within 3 business days and responds via your registered email.

If your account is inactive for 24 consecutive months, we will contact you before taking any action. Once a verified closure request is confirmed, non-financial profile data is deleted within 30 days; financial transaction records are kept for five years.

Your Rights and Our Legal Commitments

How to Reach Us on Legal Matters

Live Chat

Email — [email protected]

In-Account Messaging

How We Handle Your Data and Account

Data Collection Scope

Cookie Use

Account Security

Data Retention

Your Access Rights

Requesting Changes or Deletion

Common Legal Questions from Our Users

01 Does access to 77dragon depend on local law in Indonesia?

02 How can I get a copy of my personal data?

03 Are my DANA and OVO transaction records included in stored data?

04 Can I request deletion of my account and data?

05 When do the terms of use change, and how will I know?

06 How do I dispute a transaction made via GoPay or QRIS?

07 What happens to my data if I stop using the platform?

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